Please be sure to tell us at the time of consultation or when ordering your blinds. Tapes cannot be added to the blinds once they are made!...
Category Archives: FAQ
Common questions and answers
What’s the difference between semi-opaque and opaque?
Semi-opaque slight filtering allowing you to see and know that it is daytime but blocks harmful or irritating rays of the sun from your living space and eyes. Opaque is room darkening allowing no light through the shade. The only light you should see is on...
What if I don’t see the style of blind I would like to use?
We carry many major brands and all styles of blinds. If it’s not on our website, we must’ve ran out of room! There are many companies out there and we would be more than happy to assist you with your choices. Just call us at (816)...
Can I put wood blinds in an area with high heat or high humidity?
Faux Wood blinds are recommended in these types of areas such as a bathroom or over a sink. They are especially made to tolerate these kinds of climates. We carry many types of brand name faux woodblinds that are guaranteed against fading, warping, splitting, or chipping....
What if I order the wrong size or color?
We strongly encourage you to check over your order carefully before clicking on Purchase. Be sure to print out your detailed order as well. Once you have ordered them and received them, there is no returning them due to incorrect color or size....
Do you repair broken blinds?
Yes, in the Kansas City area there’s a minimum $100 fee for repairs and it usually includes parts....
What if my blind is broken when it gets to me?
You have 10 business days to make a claim with the manufacturer or shipper so be sure to check your boxes and products well....
If I’m unable to, will The Blind Guys come install my blinds for me?
Yes, in the Kansas City area there’s a minimum $100 fee to install. If you are more than 50 miles outside the Kansas City area, check your local phonebook or Lowe’s/Home Depot for installers in your area....
What kind of warranty is provided?
A limited lifetime warranty is offered on 2” products against fading, warping, splitting, cracking or yellowing. Slight warping of wood is expected over time. The mechanisms and workmanship are guaranteed. Abuse and neglect are not warranteed. Strings may wear out over time and can be restrung...
How do I clean my blinds?
If they are 1-2-2.5” blinds or shutters, use a microfiber cloth with no cleaning agents whatsoever. If it is a cloth type of product, light dusting or vacuuming may be used. If it is soiled or stained and you feel it needs professional cleaning, call us....